FAQs


What are Eternity Roses?

Eternity Roses are 100% real and natural roses that have been grown in our farm in Ecuador. Each rose is carefully selected then undergoes a environmentally friendly preservation process to ensure the roses last up to a year or more! With minimal maintenance you’ll be able to enjoy our long lasting eternity roses month after month!

Placing Your Order

Our luxury eternity rose bouquets are completely customizable, with 34 different rose colors to choose from! We can customize and add any number, letter, pattern or symbol to an eternity rose bouquet. The sky is the limit! Our floral design specialists are happy to help you create the perfect arrangement!

Shipping & Delivery

We can ship all orders to the New York City area the same business day if orders are placed before 10am!

For all other deliveries Nationwide and to select countries Worldwide! We ship via FEDEX, UPS or USPS. We always do our best to ship your order so that it arrives early or on the selected delivery date of your choice! We make sure that the arrangements are properly handled and properly protected without damaging the product. Our number one priority is 100% customer satisfaction.

Return Policy

As the leaders of luxury rose arrangements, we strive to give our clients the best quality and 100% customer satisfaction! Every arrangement is custom made for each client. If there are any problems with your order we will do our best to resolve it. Please contact us via chat or email us at Support@TheExoticRoses.com

Payment

You will be given the option of paying via debit card, credit card, PayPal, Apple Pay, Amazon Pay, and many more payment options. We use the most secure systems and your payment is safe with us. We require full payment before we can deliver your bouquet.

How Do I Care for My Eternity Roses?

Eternal Roses are very easy to care for! Unlike normal roses which only last 1 week and constantly requires Watering, a change of vase, grooming of wilted and loose petals, our Eternity roses stay fresh and maintenance free for up to 1 year!

Simply keep the arrangement out of direct sunlight, do not water, and keep the arrangement in normal room temperature, and your beautiful roses will maintain their freshness month after month!

Questions?

If you have any question at all feel free to contact us via chat on out website www.TheExoticRoses.com or you can contact us via Email at Support@TheExoticRoses.com